Shipping policy

Shipping Policy

Thank you for shopping with House of Venera! Below are the details of our shipping policy.

Processing Time:
Orders are processed within 2–3 business days (excluding weekends and holidays). You'll receive an email confirmation with tracking details once your order has shipped.

Shipping Rates & Delivery Estimates:
We offer the following shipping options:

- Standard Delivery : Free shipping and delivery between 7–10 business days

- Free Delivery: Available for orders over Rs 1999

Tracking Your Order:
Once your order ships, you will receive a tracking number via email or on your phone number. Please allow up to 72 hours for tracking updates.

Delays:
Shipping delays can occur during high-volume periods or due to courier service disruptions. We appreciate your patience.

Questions?
For support, email us at info@houseofvenera.com, call us at +919717277521 or visit our Contact page. Our team is available between 10 AM IST till 7 PM IST.